TRAI New Rules: Telecom regulator TRAI has issued new guidelines to improve the quality of mobile services, which are not liked by telecom companies. TRAI says that if any telecom company does not follow the quality standards, then it may have to pay a hefty fine. Earlier this fine was Rs 50,000, but now it has been increased to Rs 1 lakh.
Meanwhile, COAI, the organization of mobile service providing companies, has expressed its displeasure over this. The organization says that these new rules will increase their costs. This can also affect the prices of calls and data. The Director General of COAI says that TRAI keeps issuing new guidelines, but does not take any steps to solve the problems of the company. However, the quality of calls is also very important for them and for this they will keep discussing with the concerned agencies.
What do the mobile companies have to say?
According to mobile companies, 5G services are currently being expanded, for which a lot of money has to be spent. TRAI’s new guidelines are worrying. Earlier, the service quality report had to be submitted in three months, but now it will have to be submitted every month.
According to the new rules of TRAI, if there is a network outage in any district, telecom companies will extend the validity of the connection and they will not have to pay extra for this. But the deadline for this outage has been set for 24 hours. This means that if a network remains down for 24 hours, then telecom companies will have to pay for it.
In such a situation, it is clear that this will benefit the customers and cause loss to the telecom companies. This is because if a network is down for 12 hours, it will be counted as 1 day and the companies will give 1 day more validity to the customers.
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